Top Supportive Care in North Texas by Arcy Supportive Care

Supportive care, also called palliative care, is a type of medical care for those with serious illness which includes in-home visits by nurse practitioners. The goal of supportive care is palliative, or comfort care, and lessening symptoms of those with complex conditions. It is similar to the care received at a doctor’s office, except that our staff comes to you.

Located in Flower Mound, we serve much of the Dallas-Ft. Worth area.

Supporting You 24/7

When you are dealing with a serious illness we are here to help. We specialize in helping those:

  • Requiring repeated hospitalizations
  • Experiencing symptoms despite optimal treatment
  • Having shorter periods of wellness between setbacks
  • Finding burdens of treatment overwhelming
  • Desiring help with planning for future care
  • Requiring enhanced dementia care through the GUIDE program

NEW: A Dementia Care Navigation Program! GUIDE Program (Guiding an Improved Dementia Experience)

Comprehensive Dementia Care at No Cost to Medicare Beneficiaries

In July 2025, Arcy Supportive Care will partner with the Centers for Medicare and Medicaid Services (CMS) to deliver a dementia care program called GUIDE. Participants will receive exclusive benefits for caregivers and patients living with dementia who have traditional Medicare. These benefits will include caregiver support, home visits, education, and paid respite opportunities and will be available at no cost to the patient. More detailed information will be available soon.
Top Supportive Care in North Texas by Arcy At Home

Supportive Care at Home

Supportive care is often referred to as “palliative care”. The goal of palliative care is to improve quality of life for both the patient and their family members by promoting autonomy and self-determination within each individual’s unique experience. Common illnesses we see include heart disease, kidney disease, lung disease, cancer, and neurological conditions like Parkinson’s disease, stroke, and dementia.

Meet the Team

About Arcy Supportive Care in North Texas

DR. EDWARD KREMER
Medical Director

Dr. Kremer has spent most of his life in the Dallas area. He received his medical training and completed his residency at UT Southwestern Medical School in Dallas. He completed his residency training at UT Southwestern/St. Paul Medical Center in Dallas. He has practiced specialty and primary care internal medicine in Lewisville since 1980 and has been involved in hospice as an associate medical director since 1994. He became Medical Director for Arcy Supportive Care in July 2020. He is married, has 3 children and 5 grandchildren. He is active in his church and enjoys singing in the choir. In his spare time, he enjoys cooking, baking, sailing, and walking his dogs.
Melissa George

MELISSA GEORGE
MSN, APRN, AGNP-C, CDP

Melissa grew up in East Texas and moved to DFW when she began her career as a nurse. She lives in Lewisville, TX with her husband and her four-legged baby, Lulu. She has been a nurse since 2011 and has been an Adult Gerontological Nurse Practitioner since 2020. She earned her bachelor’s degree in nursing from Texas A&M University and her master’s degree from Texas Woman’s University. She has spent most of her life dedicated to the elderly population and has many volunteer hours working in nursing/long term care facilities prior to changing career fields to become a nurse. She will often tell you that she loves the geriatric population! She is active in her local church and can sometimes be found playing any empty piano around with her genre being limited to anything in the old Baptist hymnal.

Jenny Bickerstaff

Jenny Bickerstaff
APRN, FNP-C

Jenny has lived in North Texas most of her life. She graduated from Texas Tech in 1998 and worked as a cardiac nurse until completing her Master’s degree at Texas Woman’s University in 2004. She has worked in family practice and internal medicine for most of her career, making her a valuable resource to Arcy and the rest of the community.
Ann Ugbeme

Ann Ugbeme
APRN, AGNP-C

Ann was born and raised in Dallas and has been a Registered Nurse since 2011 with a background in Home Health, Med-surg, and Gastroenterology. She has been an Adult Gerontology Nurse Practitioner since 2016. She is driven by compassion for others and values the importance of providing Primary Care along with valuable qualities of Nursing. She has a special interest in providing care for the Geriatric patient population and strives to exhibit adept quality of patient care.

We strive to provide the highest quality of care at an affordable cost. Reach out to us today to get started.