Supportive care, also called palliative care, is a type of medical care for those with serious illness which includes in-home visits by nurse practitioners. The goal of supportive care is palliative, or comfort care, and lessening symptoms of those with complex conditions. It is similar to the care received at a doctor’s office, except that our staff comes to you.
Located in Flower Mound, we serve much of the Dallas-Ft. Worth area.
Supporting You 24/7
When you are dealing with a serious illness we are here to help. We specialize in helping those:
- Requiring repeated hospitalizations
- Experiencing symptoms despite optimal treatment
- Having shorter periods of wellness between setbacks
- Finding burdens of treatment overwhelming
- Desiring help with planning for future care
- Requiring enhanced dementia care through the GUIDE program
NEW: A Dementia Care Navigation Program! GUIDE Program (Guiding an Improved Dementia Experience)
Comprehensive Dementia Care at No Cost to Medicare Beneficiaries
In July 2025, Arcy Supportive Care will partner with the Centers for Medicare and Medicaid Services (CMS) to deliver a dementia care program called GUIDE. Participants will receive exclusive benefits for caregivers and patients living with dementia who have traditional Medicare. These benefits will include caregiver support, home visits, education, and paid respite opportunities and will be available at no cost to the patient. Details are available here.
Supportive Care at Home
Supportive care is often referred to as “palliative care”. The goal of palliative care is to improve quality of life for both the patient and their family members by promoting autonomy and self-determination within each individual’s unique experience. Common illnesses we see include heart disease, kidney disease, lung disease, cancer, and neurological conditions like Parkinson’s disease, stroke, and dementia.
Meet the Team
DR. EDWARD KREMER
MD
Dr. Kremer has spent most of his life in the Dallas area. He received his medical training and completed his residency at UT Southwestern. He practiced specialty and primary care internal medicine in Lewisville from 1980-2020. He has been involved in hospice as an associate medical director since 1994, and is the Medical Director of Arcy Supportive Care.
Maxine Garcia
MSN, APRN, FNP-C
Maxine is an experienced NP (UTA) with 5 years in advanced practice, backed by 25 years of diverse nursing experience
in areas including the ICU, ER, and management. She is a compassionate caregiver, inspired by the profound
moments of both new life and end-of life care, and a devoted family member to her children, grandson, and pets.
Jennifer Higgins
MSN, APRN, FNP-C
Jennifer is an FNP-C (Walden University) with one year of advanced practice experience, following a 10-year career in hospice care. She expanded her career to master disease processes, become the first in her family with a Master’s, and is an active member of TNP.
Jenny Bickerstaff
APRN, FNP-C
Jenny earned her nursing degree from Texas Tech and her Master’s from TWU. Her extensive experience includes cardiac nursing and a significant NPcareer in family practice, where her primary focus has been geriatrics. She is a Certified Dementia Practitioner committed to compassionate care for those with cognitive decline.
Ann Ugbeme
MSN, APRN, AGNP-C
Ann was born and raised in Dallas and has been an RN since 2011 with a background of Home Health, Med-Surg, and Gastroenterology. She has been an Adult Gerontology Nurse Practitioner since 2016 and strives to exhibit adept quality of patient care for the elderly.
Ashely Zara
ACNPC-AG
Ashley, a Ft. Worth resident, has three years of NP experience and a total of eight years in nursing. She earned her initial nursing degree (Weatherford Community College) and completed her Master’s in Nursing at Texas Woman’s University.
We strive to provide the highest quality of care at an affordable cost. Reach out to us today to get started.
