Locally owned & operated, serving North Texas since 2007
(469) 293-1515
Top Supportive Care in North Texas by Arcy Supportive Care

Supportive care, also called palliative care, is a type of medical care for those with serious illness which includes in-home visits by nurse practitioners. The goal of supportive care is palliative, or comfort care, and lessening symptoms of those with complex conditions. It is similar to the care received at a doctor’s office, except that our staff comes to you.

Located in Flower Mound, we serve much of the Dallas-Ft. Worth area.

Supporting You 24/7

When you are dealing with a serious illness we are here to help. We specialize in helping those:

  • Requiring repeated hospitalizations
  • Experiencing symptoms despite optimal treatment
  • Having shorter periods of wellness between setbacks
  • Finding burdens of treatment overwhelming
  • Desiring help with planning for future care
  • Requiring enhanced dementia care through the GUIDE program
Find a Caregiver

NEW: A Dementia Care Navigation Program! GUIDE Program (Guiding an Improved Dementia Experience)

Comprehensive Dementia Care at No Cost to Medicare Beneficiaries

In July 2025, Arcy Supportive Care will partner with the Centers for Medicare and Medicaid Services (CMS) to deliver a dementia care program called GUIDE. Participants will receive exclusive benefits for caregivers and patients living with dementia who have traditional Medicare. These benefits will include caregiver support, home visits, education, and paid respite opportunities and will be available at no cost to the patient. Details are available here.

Top Supportive Care in North Texas by Arcy At Home

Supportive Care at Home

Supportive care is often referred to as “palliative care”. The goal of palliative care is to improve quality of life for both the patient and their family members by promoting autonomy and self-determination within each individual’s unique experience. Common illnesses we see include heart disease, kidney disease, lung disease, cancer, and neurological conditions like Parkinson’s disease, stroke, and dementia.

Supportive Care at Home

Meet the Team

About Arcy Supportive Care in North Texas

DR. EDWARD KREMER
Medical Director

Dr. Kremer has spent most of his life in the Dallas area. He received his medical training and completed his residency at UT Southwestern Medical School in Dallas. He completed his residency training at UT Southwestern/St. Paul Medical Center in Dallas. He has practiced specialty and primary care internal medicine in Lewisville since 1980 and has been involved in hospice as an associate medical director since 1994. He became Medical Director for Arcy Supportive Care in July 2020. He is married, has 3 children and 5 grandchildren. He is active in his church and enjoys singing in the choir. In his spare time, he enjoys cooking, baking, sailing, and walking his dogs.
Jenny Bickerstaff

Jenny Bickerstaff
APRN, FNP-C

Jenny, a longtime North Texas resident, began her medical journey with a Texas Tech degree in 1998. Following her work as a cardiac nurse, she advanced her education, earning a Master’s from Texas Woman’s University in 2004. She further specialized by achieving Certified Dementia Practitioner (CDP) status, equipping her with comprehensive knowledge of dementia and crucial communication tools. Her extensive experience in family practice and internal medicine makes her an invaluable resource for Arcy and the wider community.
Karen Maples

KAREN MAPLES
MSN, APRN, FNP-BC

Karen, an experienced Family Nurse Practitioner since 2022, started her nursing journey in 1983. She earned both her bachelor’s and master’s degrees in nursing from the University of Phoenix. With a lifelong dedication to the elderly, Karen holds Certified Dementia Practitioner (CDP) status, underscoring her passion for improving the lives of those affected by Alzheimer’s and dementia. She is also actively involved with professional organizations like Sigma Theta Tau International and the American Geriatric Society.
Ann Ugbeme

Ann Ugbeme
APRN, AGNP-C

Ann was born and raised in Dallas and has been a Registered Nurse since 2011 with a background in Home Health, Med-surg, and Gastroenterology. She has been an Adult Gerontology Nurse Practitioner since 2016. She is driven by compassion for others and values the importance of providing Primary Care along with valuable qualities of Nursing. She has a special interest in providing care for the Geriatric patient population and strives to exhibit adept quality of patient care.

We strive to provide the highest quality of care at an affordable cost. Reach out to us today to get started.

Get Started
(469) 348-0670
(469) 293-1515